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Challenger SRT Hellcat
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This is my status for a Challenger Hellcat: 32286836 - 9/9/2014 - FH773361 - 1/16/2015 - 4.3 months, been at "D" status nearly a month. Is it the A8 trans or the Laguna Leather holding up production? I can't get a straight answer from the dealer or SRT. So this afternoon I fired off a letter to Tim venting about communication from Dodge to the dealers and customers regarding status of their cars. Figured that would be the end of it, I vented and the email would be deleted.

About 3 hours later the phone rings, and the guy tells me he is Tim Kuniskis and he has some info regarding my car. Holy CRAP, not only did he read the email but he advised me the car should be D1 by Monday and built before the end of the month! :p:):p:D

We talked at length about communication with the buyer and accurate information. For whats it worth he stated there is no shortage of any transmission or seats for cars with VIN's. He did say they are working through the satin hood issues and it probably would take a while longer to remedy that back log. If anything the success of the Hellcat has increase sales on the base models and Scat Pak that additional shifts have been added to keep up production with total demand.

We talked allocations, and he stated they have modified the allocation process slightly each month in an attempt to stop dealers from bogus orders and marking up $10,000+. He did state that if a Hellcat sits on a dealer lot for over 4 days unsold that that dealer would lose their next allotment. Hinted that there may be even more penalties the longer it sits on the lot.

Oh yea, he is totally aware of Hellcat.org and knows that we are a tight, well informed group! We talked for about 15 minutes, was a regular guy.

Maybe I'm being snowballed again, but his call made my day and restored some of my faith in Dodge. The proof will be in what I'm driving in about 45 days I guess!
That is pretty cool that he would take the time to call you
 

· Banned
Challenger SRT Hellcat
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2,088 Posts
With all the calls that he made to the members of the forum ( I still do not believe it is Mr. Kuniskis calling) this issues should not be an issue anymore. I am a business owner and when I get a client calling me to fix something that is wrong, it gets fixed right away. Knowing that Dodge is a little bigger than my company :cool:, it takes more time to correct issues, I know that. But what about the dealers getting orders that are not sold orders? That should not happen anymore, period. And it keeps happening. That is not what all of us were told at the beginning of the process. Only sold orders.
Also the 4-day thing is a complete lie, I have been monitoring and calling dealers and many of them do not sell the cars in that time frame, but yet, they keep getting allocations.
Until I do not get my car I will not believe anything that Mr. Kuniskis is telling the members of this forum. And I want my Hellcat, I will never buy other car.
My 2 cents. And 7 years ago I quit smoking.:D
 

· Banned
Challenger SRT Hellcat
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2,088 Posts
My question is: Did anybody ask Mr. Kuniskis to become a member of this forum? He should. He placed many calls to the members and answered emails as well, also he is a muscle car aficionado. Maybe the moderators and administrators can give him some special status or nickname, maybe AllocationGuru or WhinersGetnoCar
 

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Challenger SRT Hellcat
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974 Posts
My question is: Did anybody ask Mr. Kuniskis to become a member of this forum? He should. He placed many calls to the members and answered emails as well, also he is a muscle car aficionado. Maybe the moderators and administrators can give him some special status or nickname, maybe AllocationGuru or WhinersGetnoCar
What makes you think he's not a member?
 

· Banned
Challenger SRT Hellcat
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1,453 Posts
Nice. As a CEO it is great to seen him responsive to & communicate directly with a customer rather than just passing it on to an Administrative Assistant to handle the response.
I get paid by results. Not intentions. There are too many with Von/Vins in one hand and nothing in the other. (See, mods, kept it nice). The issue is lack of transparency. just tell folks what the hells going on. The Truth will SET YOU FREE ! Yes, it's just that easy. I'll be impressed when he communicates that. Until then it's sloppy PR moves.
 

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1,695 Posts
Maybe a few double-agents among us, acting like Hellcattians, but actually obtaining confidential data from Tammie surreptitiously, to report back to SRT, --how can we protect ourselves!?
*Just kidding, didn't want the site to get mundane!
 
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Grand Cherokee Trackhawk
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Hmmm, if Tammie is the "double agent", that might explain the recent police scenario. ;)
 

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Challenger SRT Hellcat
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2,385 Posts
Personally, I think they should list dealers and their allocations and then if the dealer is a D-bag and tries to jack the price, off with their allocation! It would help people to know where they are and possibly how many orders that dealer has submitted. Simply an issue of transparency. I have to make sure my process at work is transparent to those I work for.:)
Did you just say, jack the price off, Tammie?
 

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Challenger SRT Hellcat
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Hmmm, if Tammie is the "double agent", that might explain the recent police scenario. ;)
True, we all know when WE get seen by cops in our Hellcat, they call for backup NOT for a burnout, --how can we be expected to believe these shenanigans?!?
 

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13,620 Posts
I get paid by results. Not intentions. There are too many with Von/Vins in one hand and nothing in the other. (See, mods, kept it nice). The issue is lack of transparency. just tell folks what the hells going on. The Truth will SET YOU FREE ! Yes, it's just that easy. I'll be impressed when he communicates that. Until then it's sloppy PR moves.
Good behavior!:D Proud
 

· Banned
Challenger SRT Hellcat
Joined
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2,088 Posts
Maybe a few double-agents among us, acting like Hellcattians, but actually obtaining confidential data from Tammie surreptitiously, to report back to SRT, --how can we protect ourselves!?
*Just kidding, didn't want the site to get mundane!

Dude, I just wear a tinfoil hat, duh !!!!
 

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· Banned
Challenger SRT Hellcat
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2,088 Posts
The "informants" put me in contact with Mr. Kuniskis. He is supposed to call me one of these days. Tammie, I've been in law enforcement for 20+ years, also did counter terrorism for the US Department of State and last but not least, I owned 4 pizzerias. You are my number one suspect. Just saying.
 
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